FAQ

  • What Is the Lead Time for Delivery?

    The lead time depends on how many and what models you order. We arrange production very efficiently to be able to made deliveries on time. (Usually within 15-30 days)
  • What Is Your Production Capacity?

    Our maximum annual production capacity is up to 20 million casters.
  • What International Shipping Methods Are Supported?

    We can do sea freight, air freight, and land transportation to best satisfy the customer needs.
  • How Many Years of Manufacturing Experience Do You Have?

    Over 25 years.
  • Which Industries Are KoCo Casters Suitable For?

    At present, KoCo casters have become a common feature in a variety of industries and sectors including industrial, heavy-duty logistics, AGV/AMR, medical equipment, warehousing, furniture, and home ‍‌appliances.
  • What Is the Load Capacity of KoCo Casters?

    KoCo casts have a full range of capacities from light to extra-heavy-duty casters with a load capacity of several tens of kilograms to a few tons. Check out the model of the specific product for more details.
  • Does KoCo Casters Support Customization?

    Definitely, if there is a need for a specific part like wheel size, material, core structure, or surface treatment, we are able to offer custom manufacturing.
  • How to Conduct Quality Testing?

    KoCo Casters are subjected to several quality and performance tests before they are shipped. The tests ‍‌include: Load Test: Ensures the caster is safe to hold the rated load. Starting Force Test: The test proves if the load can be moved smoothly with minimal friction of resistance. Noise & Deflection Test: The test results focus on low noise generation, quiet operation, and minimal deviation during movement. ​

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